Privacy Policy

Last updated: April 1, 2007

Privacy Policy – Synopsis

TruthMedia takes all possible measures to protect the personal information of its users. We store any personal data given to us as securely as possible, and don’t sell, rent, give or otherwise provide that personal data (including e-mail address) to anyone outside of our organization.

Privacy Policy – Full Text

Who We Are
We are TruthMedia Internet Group, a part of Power to Change Ministries (formerly Campus Crusade for Christ Canada) which is a part of Campus Crusade for Christ International. CCCI is worldwide evangelistic and discipleship ministry, with our Canadian headquarters in Langley (B.C.) and with representative local ministries in over 160 countries. Our organization is comprised of the named ministry as well as a number of local member ministries (such as Athletes In Action, Family Life, etc) that cooperate at various levels. Throughout this document “we” and “ours” refers to the organization as a whole as well as to individual field ministries, and “you” and “yours” refers to any and all public site users.

What personally identifiable information we collect from/about you
We collect a variety of information from our users in different ways through our online resources. This allows us to provide better service to you, to personalize our web sites for individuals, to personally contact you if necessary, and to ensure the effectiveness of our various electronic ministries.

If you visit any one of our web sites we may place a cookie on your computer. (See section on cookies for an explanation). In addition, we may collect IP addresses for purposes of system administration, to calculate aggregate statistical information, to identify general usage records, and to measure traffic patterns for all visitors to our web sites. These do not identify individual users, but may be used for general statistical and auditing purposes.

If you request electronic information via one of our web sites, or if you send us a comment or question via e-mail, we may keep your e-mail address in a database. This allows us to send you a reply or to provide further information pursuant to your request. For further information about e-mails we send see section below on “spam”.

If you request printed material via one of our web sites or by e-mail, we will require your name and mailing address to send this to you. You may also be asked to provide an optional e-mail address.

If you donate to one of our ministries, purchase materials from one of our resource centers or register as a conference attendee through one of our web sites, we will require your name, address, phone number, billing address (if different), credit card name, credit card number and credit card expiration date. You may also be asked to provide an optional e-mail address.

If you have any other contact with our organization, we may ask for and record your personal details including an optional e-mail address.

What we do with your personally identifiable information
We will only store this information within our own secure internal databases. We may combine this information with any other relevant data held in our databases to build a picture of your interests, likes and dislikes, to enable us to potentially provide you with personalized service.

We will not sell, rent, give or otherwise provide this information to any outside entity, except to comply with legal requirements or with legal process. We may also disclose this information to the appropriate authorities if we believe in good faith that your activities represent violations of the law or may be causing injury to or interference with — intentionally or unintentionally — our rights or property, other users or their rights or property, or anyone else.

We may use this information internally within our organization or within our member ministries to send you information by post or by e-mail to inform you about ourselves or to solicit donations. In the event that you reside outside of the country of Canada, we may make this information available to one of our ministries or representatives in your locale so that they might initiate contact with you. You may at any time inform us of your desire not to be contacted by us, and we will abide by your stated preferences.

How we protect your personally identifiable information
We make every reasonable effort to protect your personally identifiable information by storing it in secure databases and by using secure servers to receive/transmit your sensitive data. However, this does NOT apply to personal data – including sender and/or recipient e-mail addresses — contained in ordinary e-mail notes while these are enroute between your computer and our servers, during which time these notes must be considered public data. For security reasons we will never send you e-mail notes containing any sensitive or private information such as credit card details, and strongly urge you to never place such information in e-mails.

We internally make all staff, contractors and volunteers aware of this privacy policy, and that violation of this policy is subject to disciplinary action — up to and including termination.

How you consent to our organization collecting and using this information
You give us permission to collect and utilize as here described any of this personally identifiable information by making use of any of our online resources, including but not limited to:

• browsing any of our web sites;
• requesting information or materials via a web site;
• sending us an e-mail;
• completing a donation through any of our web sites’
• registering for a conference through any of our web sites
• purchasing materials through any of our web sites.

What cookies are and how we utilize them
Cookies are tiny files containing small bits of information that your web browser stores on your hard drive at our request. Cookies enable us to remember you and your personal information from one session to another, thereby enabling us to provide better individualized service to you. Cookies also enable us to remember any information you gave us so you don’t have to re-input it on each subsequent visit.

Most browsers accept cookies, but you can alter your browser settings to disable that feature. If you do you can still access most features available at our web sites, but you might have to re-input more data between sessions.

Spam Policy

Spam is, by generally accepted definition, unsolicited bulk e-mail sent — usually for marketing purposes — to people who either have no reasonable expectation of receiving it or have specifically requested it not be sent. We consider spam to be an invasion of privacy and will never send unsolicited e-mails of this type.

Our electronic mailing policy is “opt-in”, so we will not send you any e-mails without your express permission or your reasonable expectation. Therefore, all of our electronic publications are sent only to those who have either expressly subscribed to them or have “opted-in” to receive further electronic mailings from us.

If, for some reason, we have your e-mail address without knowing whether your preference is to “opt-in” or “opt-out” of further mailings, we may send you an initial unsolicited e-mail asking whether you would prefer to “opt-in” to further mailings. We will always make it easy for you to “opt-out” of receiving further electronic mail from us.

How you can find out what personal information we hold about you
If you believe that we may hold any personal information about you, you may contact our Privacy Officer to ask about that information, by:
• telephone at [1] 604-514-2000 Ext. 240;
• post at Box 300, Vancouver, B.C. Canada V6C 2X3;
• e-mail at privacy@truthmedia.com

For security reasons we will require verification of identity before providing any details.

How you can request we update or delete personal information held about you
If you believe that the personal information that we hold about you is incorrect, or if you wish us to remove any information held about you, you may contact our Privacy Officer to ask us to update or delete that personal information, by:
• telephone at [1] 604-514-2000 Ext. 240;
• post at Box 300, Vancouver, B.C. Canada V6C 2X3;
• e-mail at privacy@truthmedia.com

For security reasons we will require verification of identity before taking any action, and you must be aware that certain information held for legal reasons or operational necessity may not be deleted.

How you can request that we not use your personal information to contact you
If you do not want us to use the personal information gathered about you through various means to contact you, you may request that we restrict or entirely eliminate sending you any post or e-mail, other than what is required for legal reasons or operational necessity. You may inform us of this by:
• telephone at [1] 604-514-2000 Ext. 240;
• post at Box 300, Vancouver, B.C. Canada V6C 2X3;
• e-mail at privacy@truthmedia.com

How you can request more details about this privacy policy
If you would like more details about this privacy policy, clarification of any of the details provided here, or if you have comments or suggestions concerning this privacy policy, please contact our Privacy Officer by:
• telephone at [1] 604-514-2000 Ext. 240;
• post at Box 300, Vancouver, B.C. Canada V6C 2X3;
• e-mail at privacy@truthmedia.com

What we do to protect the privacy of children (under 13)
Although our web sites are primarily targeted at adult users, we may also choose to provide online resources for younger persons. Safeguarding the security and privacy of children is of paramount importance. Therefore, we will obtain verifiable parental consent prior to the collection of any personally identifiable information about children, and will not knowingly give children the ability to post publicly or otherwise distribute personally identifiable contact information without prior verifiable parental consent.

What you should know about the limitations of our Privacy Policy
You need to be aware that any personal data voluntarily disclosed by you on bulletin boards, in chat rooms, in e-mail notes or in any other public forum provided by our organization, could potentially be accessed and “harvested” by third parties and is therefore not subject to our privacy policy. In addition, external web sites linked to by any of our web sites may not adhere to our Privacy Policy, and you should refer to their Privacy Policy to understand the rules under which they operate.